{"id":6627,"date":"2021-12-28T15:04:02","date_gmt":"2021-12-28T14:04:02","guid":{"rendered":"https:\/\/getprintbox.com\/blog\/?p=6627"},"modified":"2024-08-28T13:10:58","modified_gmt":"2024-08-28T11:10:58","slug":"best-customer-experience-in-photo-printing-top-printbox-releases-2021","status":"publish","type":"post","link":"https:\/\/www.getprintbox.com\/blog\/best-customer-experience-in-photo-printing-top-printbox-releases-2021\/","title":{"rendered":"Best Customer Experience in Photo Printing: Top Printbox Releases 2021"},"content":{"rendered":"\n<p>2021 was another exciting year here at Printbox. We unveiled several new features, which highly influenced the customer and user experience among our clients&#8217; companies in the photo printing industry. Whether you missed any milestones, here is a snapshot of our favorite improvements.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_69_1 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #21b573;color:#21b573\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #21b573;color:#21b573\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.getprintbox.com\/blog\/best-customer-experience-in-photo-printing-top-printbox-releases-2021\/#Fully_Responsive_Editors\" title=\"Fully Responsive Editors\">Fully Responsive Editors<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.getprintbox.com\/blog\/best-customer-experience-in-photo-printing-top-printbox-releases-2021\/#Smart_Ideas\" title=\"Smart Ideas\">Smart Ideas<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.getprintbox.com\/blog\/best-customer-experience-in-photo-printing-top-printbox-releases-2021\/#Image_upload_from_QR_code\" title=\"Image upload from QR code\">Image upload from QR code<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.getprintbox.com\/blog\/best-customer-experience-in-photo-printing-top-printbox-releases-2021\/#Upselling_feature\" title=\"Upselling feature\">Upselling feature<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.getprintbox.com\/blog\/best-customer-experience-in-photo-printing-top-printbox-releases-2021\/#Custom_sidebars\" title=\"Custom sidebars\">Custom sidebars<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.getprintbox.com\/blog\/best-customer-experience-in-photo-printing-top-printbox-releases-2021\/#Looking_forward_to_2022\" title=\"Looking forward to 2022\">Looking forward to 2022<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fully_Responsive_Editors\"><\/span>Fully Responsive Editors<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Optimizing the site for mobile devices is a golden rule of an online presence. Nevertheless, the photo printing business requires more than a responsive website. The <a href=\"https:\/\/getprintbox.com\/features\/photo-printing-software\">photo printing software<\/a> and editors should also meet the RWD requirements as they go hand in hand with the other pieces of digital identity.<\/p>\n\n\n\n<p>In June, we released a new<strong> Responsive Advanced Editor<\/strong>, based on the top-notch UX trends to make the designing of <a href=\"https:\/\/www.getprintbox.com\/features\/photobook-software\">photo books<\/a> on mobile devices even more convenient than before.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-video\"><video autoplay controls loop muted preload=\"auto\" src=\"https:\/\/getprintbox.com\/blog\/\/app\/uploads\/2021\/12\/final-green.mp4\"><\/video><\/figure>\n\n\n\n<p>It consists of:<\/p>\n\n\n\n<ul>\n<li>More intuitive interface design<\/li>\n\n\n\n<li>Photos drag-and-drop feature<\/li>\n\n\n\n<li>Handy all-page view option<\/li>\n\n\n\n<li>Rich text editing feature<\/li>\n\n\n\n<li>&#8220;Smart Ideas&#8221; &#8211; a new landmark feature in Smart Creation.<\/li>\n<\/ul>\n\n\n\n<p>In 2021, we also announced the release of a new fully responsive <strong>Prints Editor<\/strong>. <\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-video\"><video autoplay controls loop muted src=\"https:\/\/getprintbox.com\/blog\/\/app\/uploads\/2021\/12\/RWD-prints.mp4\"><\/video><\/figure>\n<\/div><\/div>\n\n\n\n<p>We wanted to achieve a top-shelf <strong>mobile user experience<\/strong>, thanks to:<\/p>\n\n\n\n<ul>\n<li>Hassle-free ordering of prints<\/li>\n\n\n\n<li>Easy access to print parameters settings<\/li>\n\n\n\n<li>Simple photo editing options.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-text-color has-background\" style=\"color:#ffffff;background-color:#21b573;font-size:23px\"><strong>Business benefits<\/strong><\/p>\n\n\n\n<p class=\"has-text-color has-background\" style=\"color:#ffffff;background-color:#21b573\">\u2606. A responsive website &amp; mobile-friendly photo book editors provide the best UX on all devices.<\/p>\n\n\n\n<p class=\"has-text-color has-background\" style=\"color:#ffffff;background-color:#21b573\">\u2606. You can increase your audience by allowing hassle-free access to your site from different devices of all shapes and sizes.<\/p>\n\n\n\n<p class=\"has-text-color has-background\" style=\"color:#ffffff;background-color:#21b573\">\u2606. RWD reduces a bounce rate with fast-loading, easy-to-use navigation, and direct calls to action.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><mark style=\"background-color:rgba(0, 0, 0, 0);color:#21b573\" class=\"has-inline-color\">\u2192 Check out more in <a href=\"https:\/\/getprintbox.com\/blog\/responsive-web-design-best-practices-for-photo-printing-business\/\"><strong>Responsive Web Design: Best Practices for Photo Printing Business<\/strong><\/a><\/mark><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Smart_Ideas\"><\/span>Smart Ideas<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><strong>Smart Ideas <\/strong>is a new feature of Smart Creation, offering the dynamically created spread proposals in photo books. Our goal was to shorten the time of making an album in the editor and free users from learning complex functions.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"350\" src=\"https:\/\/getprintbox.com\/blog\/\/app\/uploads\/2021\/12\/smart_ideas_1200x600_v2-700x350.png\" alt=\"Printbox Smart Ideas to provide the best customer experience in photo printing.\" class=\"wp-image-6640\" srcset=\"https:\/\/www.getprintbox.com\/blog\/\/app\/uploads\/2021\/12\/smart_ideas_1200x600_v2-700x350.png 700w, https:\/\/www.getprintbox.com\/blog\/\/app\/uploads\/2021\/12\/smart_ideas_1200x600_v2-250x125.png 250w, https:\/\/www.getprintbox.com\/blog\/\/app\/uploads\/2021\/12\/smart_ideas_1200x600_v2-768x384.png 768w, https:\/\/www.getprintbox.com\/blog\/\/app\/uploads\/2021\/12\/smart_ideas_1200x600_v2-120x60.png 120w, https:\/\/www.getprintbox.com\/blog\/\/app\/uploads\/2021\/12\/smart_ideas_1200x600_v2-650x325.png 650w, https:\/\/www.getprintbox.com\/blog\/\/app\/uploads\/2021\/12\/smart_ideas_1200x600_v2.png 1200w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/figure>\n\n\n\n<p>With Smart Ideas, users can benefit from ready-made creative compositions and prepare their dream designs with even greater ease. This means they will go through the ordering process faster, positively affecting the conversion.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-text-color has-background\" style=\"color:#ffffff;background-color:#21b573;font-size:23px\"><strong>Business benefits<\/strong><\/p>\n\n\n\n<p class=\"has-text-color has-background\" style=\"color:#ffffff;background-color:#21b573\">\u2606. Users do not have to spend a lot of time in the editor pampering their project manually, so they are less likely to abandon the started design.<\/p>\n\n\n\n<p class=\"has-text-color has-background\" style=\"color:#ffffff;background-color:#21b573\">\u2606. Smart Ideas increase the attractiveness of the design process, which positively affects the user experience and inspires the creation of new photo products.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Image_upload_from_QR_code\"><\/span>Image upload from QR code<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Sharing numerous photos manually can be time-consuming &#8211; to make the user experience even smoother, we prepared a new method for image upload to the project. By <strong><a href=\"https:\/\/getprintbox.com\/blog\/qr-code-uploader-is-ahead-of-the-google-photos-usage-in-printbox-editors\/\">simply scanning or sending QR codes<\/a><\/strong>, the end-user can upload photos directly to the creation tool from their mobile or any other device.<\/p>\n\n\n\n<p>What is more, the URL for the image upload can be shared, allowing numerous users to upload images to the project.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-video\"><video autoplay controls loop muted src=\"https:\/\/getprintbox.com\/blog\/\/app\/uploads\/2021\/12\/QR-Code-Video.mp4\"><\/video><\/figure>\n\n\n\n<p>This feature is now available in Advanced Editor &#8211; however, the extension to our other editors will be implemented in Q1 2022.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-text-color has-background\" style=\"color:#ffffff;background-color:#21b573;font-size:23px\"><strong>Business benefits<\/strong><\/p>\n\n\n\n<p class=\"has-text-color has-background\" style=\"color:#ffffff;background-color:#21b573\">\u2606. QR code image uploader significantly facilitates and speeds up the transfer of pictures between devices, which improves the creation of photo products. Users finish their projects faster and are more willing to complete the purchase.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Upselling_feature\"><\/span>Upselling feature<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>In the October upgrade, we released a new feature enabling <strong>upselling in the project on the editor step<\/strong>.<\/p>\n\n\n\n<p><a href=\"https:\/\/getprintbox.com\/blog\/upselling-to-maximize-each-photo-product-purchase\/\">Upselling<\/a> is a sales strategy that involves encouraging customers to buy a higher-end version of a product than what they originally intended to purchase.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" data-id=\"6740\" src=\"https:\/\/getprintbox.com\/blog\/\/app\/uploads\/2022\/02\/blue-stylish-square-cardboard-box-photo-album-scaled.jpg\" alt=\"\" class=\"wp-image-6740\" srcset=\"https:\/\/www.getprintbox.com\/blog\/\/app\/uploads\/2022\/02\/blue-stylish-square-cardboard-box-photo-album-scaled.jpg 2560w, https:\/\/www.getprintbox.com\/blog\/\/app\/uploads\/2022\/02\/blue-stylish-square-cardboard-box-photo-album-250x167.jpg 250w, https:\/\/www.getprintbox.com\/blog\/\/app\/uploads\/2022\/02\/blue-stylish-square-cardboard-box-photo-album-700x467.jpg 700w, https:\/\/www.getprintbox.com\/blog\/\/app\/uploads\/2022\/02\/blue-stylish-square-cardboard-box-photo-album-768x512.jpg 768w, https:\/\/www.getprintbox.com\/blog\/\/app\/uploads\/2022\/02\/blue-stylish-square-cardboard-box-photo-album-1536x1024.jpg 1536w, https:\/\/www.getprintbox.com\/blog\/\/app\/uploads\/2022\/02\/blue-stylish-square-cardboard-box-photo-album-2048x1365.jpg 2048w, https:\/\/www.getprintbox.com\/blog\/\/app\/uploads\/2022\/02\/blue-stylish-square-cardboard-box-photo-album-120x80.jpg 120w, https:\/\/www.getprintbox.com\/blog\/\/app\/uploads\/2022\/02\/blue-stylish-square-cardboard-box-photo-album-650x433.jpg 650w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n<\/figure>\n\n\n\n<p>Important &#8211; Printbox allows you to <strong>configure upselling features with any project attribute or parameter<\/strong>. Offering bigger sizes or different cover types can now occur while the project is created.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-text-color has-background\" style=\"color:#ffffff;background-color:#21b573;font-size:23px\"><strong>Business benefits<\/strong><\/p>\n\n\n\n<p class=\"has-text-color has-background\" style=\"color:#ffffff;background-color:#21b573\">\u2606. The upselling feature is one of the most effective ways to increase a cart value.<\/p>\n\n\n\n<p class=\"has-text-color has-background\" style=\"color:#ffffff;background-color:#21b573\">\u2606. Printbox clients have full flexibility in establishing upselling rules, as they can use any parameter or attribute for this.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Custom_sidebars\"><\/span>Custom sidebars<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>To meet the needs of our clients, from now on, they can decide <strong>what attributes will be available for the user in the Advanced Editor&#8217;s left-hand menu<\/strong>. <\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"350\" src=\"https:\/\/getprintbox.com\/blog\/\/app\/uploads\/2021\/12\/custom_sidebar_1200x600-700x350.png\" alt=\"Custom sidebars make it possible to adjust the left-hand menu in Advanced Editor.\" class=\"wp-image-6666\" srcset=\"https:\/\/www.getprintbox.com\/blog\/\/app\/uploads\/2021\/12\/custom_sidebar_1200x600-700x350.png 700w, https:\/\/www.getprintbox.com\/blog\/\/app\/uploads\/2021\/12\/custom_sidebar_1200x600-250x125.png 250w, https:\/\/www.getprintbox.com\/blog\/\/app\/uploads\/2021\/12\/custom_sidebar_1200x600-768x384.png 768w, https:\/\/www.getprintbox.com\/blog\/\/app\/uploads\/2021\/12\/custom_sidebar_1200x600-120x60.png 120w, https:\/\/www.getprintbox.com\/blog\/\/app\/uploads\/2021\/12\/custom_sidebar_1200x600-650x325.png 650w, https:\/\/www.getprintbox.com\/blog\/\/app\/uploads\/2021\/12\/custom_sidebar_1200x600.png 1200w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/figure>\n\n\n\n<p>Depending on customer preferences, users will be able to directly change themes, paper, material type, or product size from the editor level.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-text-color has-background\" style=\"color:#ffffff;background-color:#21b573;font-size:23px\"><strong>Business benefits<\/strong><\/p>\n\n\n\n<p class=\"has-text-color has-background\" style=\"color:#ffffff;background-color:#21b573\">\u2606. Our clients can decide what functions they want to put in the editor in their store &#8211; we do not impose a default, unchanging tool on them.<\/p>\n\n\n\n<p class=\"has-text-color has-background\" style=\"color:#ffffff;background-color:#21b573\">\u2606. Greater flexibility in introducing changes to the project positively affects user experience and conversion.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Looking_forward_to_2022\"><\/span>Looking forward to 2022<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Thank you for being with us for the last 12 months!<\/p>\n\n\n\n<p>As our product roadmap for 2022 is packed with remarkable improvements, we are very excited about it. Follow our blog and social media to be informed about all the updates.<\/p>\n","protected":false},"excerpt":{"rendered":"2021 was another exciting year here at Printbox. We unveiled several new features, which highly influenced the customer and user experience among our clients&#8217; companies in the photo printing industry. Whether you missed any milestones, here is a snapshot of our favorite improvements. Fully Responsive Editors Optimizing the site for mobile devices is a golden&#8230;","protected":false},"author":22,"featured_media":6646,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,63],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.13 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Top Printbox releases 2021 | Printbox<\/title>\n<meta name=\"description\" content=\"2021 is coming to an end, so we summarize Printbox&#039;s top features that we launched this year to take the customer experience to a new level.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.getprintbox.com\/blog\/best-customer-experience-in-photo-printing-top-printbox-releases-2021\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta 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